How long is the free trial? Does it need a credit card?

The free trial is for 21 days. No credit card is required.

How are licensed users calculated?

Alcion will only charge for protected users that have an associated policy which allows backups. Our subscription plans will bill for a minimum of 5 protected users.

Do you ever charge extra for backup storage or network fees?

No, all storage and network bandwidths costs are included in the per-user license fee.

Can I change my plan?

Yes, you can change your subscription plan at any time. Upgrades will be effective immediately and charged on a pro-rated basis. Downgrades will be effective at the start of your next subscription period.

Do you have a reseller or MSP pricing plan?

Yes, we offer tiered discounts and additional support for all our channel partners. Please email info@alcion.ai for more information.

What plan is included in the free trial?

The “Security” plan is included in the free trial.

Does Alcion offer discounts?

Yes, all annual subscriptions are discounted by 16%.

What are my payment options?

We accept all major credit cards. Contact sales@alcion.ai if you need an invoice with payment via PO, ACH, wire, or check or need to work with a preferred channel partner.

What happens if I protect additional users while on an annual contract?

Additional users licenses will by default be billed based on usage at the higher monthly rate or, if desired, co-termed at the lower annual rate for the remaining duration of your contract.

Can I only backup SharePoint site or other non-user specific resources?

Yes, this is possible. Our pricing covers deployments with a natural mix of protected user and non-user resources. If you are interested in predominantly protecting SharePoint or Teams, please contact us at info@alcion.ai for a custom quote.

What is the default data retention policy?

For non-enterprise plans, Alcion retains 3 backups per day for 30 days, 1 daily backup for 90 days, 1 weekly backup for 26 weeks, and then monthly backups forever (or for one year for the Essentials plan).

Pricing

Plans and Pricing

Securely protect your Microsoft 365 data with the plan that’s right for you. Start your 14-day free trial today, no credit card required.

Essentials

$3.00

/user/month

What’s included?

Backup and recovery for core Microsoft 365 services
1X backup/day
Unlimited SharePoint sites
End-to-end data security
Limited 1 year data retention

Start Free Trial

Security

Hear What Other Microsoft 365 Admins Say About Alcion

When it came to finding a backup solution for our Microsoft 365 data, ease of use was a top requirement. Alcion’s simplicity made setup a breeze and, without ever reading the documentation or undergoing training, we went from setup to backing up all our data in under 10 minutes!

Bryan Whiting

CTO, Milestone Financial Engineering

Preventing downtime due to malicious intent has been top-of-mind for us. Alcion has allowed us to protect our critical business data from both potential internal threats and external cyber threats such as malware and ransomware.

Ryan Elliot

VP, Client Solutions, KeSTA I.T.

As someone that wears many hats, including administering our Microsoft 365 tenant, Alcion’s ease-of-use made protecting all our users and data a breeze. I have total confidence in the product and love that it proactively initiates backups if threats are detected. I have maximum protection with minimum effort on my part and that’s a win!

Sarah Beddow

Managing Associate, Neighbors and Associates

With more than 5.5 million malware and ransomware attacks worldwide in 2022 alone, Alcion’s comprehensive AI-driven approach to tackling ransomware and malware and features such as backup delete protection are critical for our business today."